Data Operations Analyst

What is the Data Operations Analyst role?

We are looking for a mission-driven and passionate Data Operations Analyst to be a champion for data across all teams within Mindstrong. You’ll move the business forward by working across all parts of the business--including Operations, Product, Tech, and Finance--to make high-quality data available and transparent so teams can make data-driven decisions.

In addition to your technical skills of mining, cleaning, and interpreting data, you’ll use creative problem solving to find the most effective solutions to analytical problems. You’ll build relationships with stakeholders across the company and help infuse each team with the data they need to meet and exceed their objectives. 

What you’ll do

• Support the highest level of data quality by monitoring and analyzing data for completeness and accuracy
• Create, update, and standardize table definitions for all major data sources; reviewing, documenting, and sharing new data tables and how to use them
• Identify discrepancies and defects, alert teams of issues, troubleshoot and implement corrective actions, and improve auditing capabilities
• Create dashboards to identify potential data issues or unusual trends
• Manage data flows from our partners and ensure quality and completeness of data received
• Collaborate with data engineering team to perform extensive data validations on data model changes and new data ingestions
• Collaborate with business teams to understand data needs, and drive requirements and development of data pipelines
• Analyze large data sets across many data sources
• Surface actionable analytical insights to improve technical system implementations and automate processes
• Identify, support, and document business processes and data flows

Who you are

• Technical problem solver: You understand the technical nuts and bolts enough to pull, clean, and analyze data with a bias toward action
• Curious and creative problem solver: You’re excited to not only understand the “what”, but also deeply understand the “why” so we find out how to improve business outcomes
• Collaborative team player: You don’t always have the answers, but you know how to work with others and leverage analytical frameworks to find them together

Your background and skills

• Strong SQL experience with the ability to write complex queries from relational databases and combine data from multiple data sources
• Strong data management skills, such as transforming raw data files, data cleaning, handling missing values, etc
• Deadline focused with a strong attention to detail
• Experience designing and improving data processes
• Advanced analytical skills using complex data sets
• Business acumen and a bias toward action
• Excellent verbal and written communications skills
• Experience working cross-functionally
• Experience leading data projects from inception through execution
• Experience prioritizing and executing on multiple tasks simultaneously
• Experience working in a fast-paced and dynamic environment with a constantly changing workload comprising short-term, long-term, and ad hoc projects
• Bachelor’s degree in Mathematics, Actuarial Science, Computer Science, Statistics, or a related field OR equivalent experience
• 3+ years of experience in data/business analysis, data science, engineering, or related reporting/analytics
• Healthcare or government health program (e.g., Medicare/Medicaid) experience is a plus
• Experience in a customer facing role is a plus
• Preferred qualifications including advanced programming languages (e.g., Python / R), data visualization tools (e.g., Looker, Mode, Tableau), and experience with big data or a high-growth company

Competitive Benefits:

• Medical, Dental, and Vision coverage
• 401k
• 10 paid holidays
• Unlimited PTO
• Telecommuting benefits

Join us in our journey to transform the future of brain health!

Mindstrong is proud to be an Equal Employment Opportunity employer that celebrates diversity. We are committed to providing equal employment opportunities to all employees and applicants. All individuals seeking employment at Mindstrong are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment. Mindstrong also strives for a safe and robust workplace and prohibits harassment of any kind. If you have a disability or special need that requires accommodation for interviewing, please let us know by emailing contact-recruiting@mindstronghealth.com